Kyo Sakura Orimono values your privacy. This policy describes how we collect, use, and protect information gathered through our site and services.
We collect information to provide and improve our services to you.
Personal Information: When you use our site, place an order, inquire about services like custom kimono orders, workshops, or restoration, we may collect personal details such as your name, billing address, shipping address, payment information, and contact details. For custom orders or restoration services, we may collect specific measurements or details relevant to the service.
Usage Data: We automatically collect information on how our site is accessed and used. This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Information from Third Parties: We may receive information about you from third parties, such as payment processors or shipping service providers, necessary to fulfill your orders or provide services.
We use the collected information for various purposes:
To provide and maintain our services, including processing transactions, fulfilling orders, and managing custom requests and workshop registrations.
To communicate with you about your orders, inquiries, or account.
To improve and optimize our site and services.
To detect, prevent, and address technical issues.
To comply with legal obligations.
We rely on lawful bases for processing your information, including fulfilling our contract with you, pursuing our legitimate business interests, obtaining your consent where required, or complying with legal requirements.
We may share your personal information with third parties to provide our services:
Service Providers: We may share information with third-party companies and individuals who facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include payment processors, shipping companies, and IT service providers.
Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Kyo Sakura Orimono, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
We do not sell or rent your personal information to third parties.
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
We retain your personal information only for as long as is necessary for the purposes set out in this policy, to fulfill our legal obligations, resolve disputes, and enforce our agreements.
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:
To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.
Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our site is not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us by writing to:
Kyo Sakura Orimono
580 Shijo Dori Higashi-iru,
Teramachi Dori,
Shijo Kawaramachi Building 3rd Floor,
Kyoto, Kyoto Prefecture, 600-8002
Japan